PRIVACY POLICY AGREEMENT

Effective Date: January 1, 2025
Last Updated: January 9, 2026

1. INTRODUCTION

NTFS Global, LLC (“NTFS Global,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients and participants.

NTFS Global, LLC is the legal and operating entity for all services and offerings described in this Privacy Policy. The company also operates under the doing business as (DBA) name Nel Tax and Financial Solutions.

This Privacy Policy explains how we collect, use, protect, and disclose personal information obtained through both online and offline interactions, including financial strategy services, education, workshops, speaking engagements, digital products, and other offerings.

This policy applies to information collected through:

  • Online activities (websites, emails, forms, digital platforms, and communications)

  • Offline interactions (consultations, workshops, phone calls, speaking engagements, and paper forms)

  • Third-party platforms used for service delivery, payments, or communication

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

We collect personal information necessary to provide our services, including:

Personal Identifiers

Name, email address, phone number, mailing address, and similar contact details.

Financial & Tax-Related Information

Information voluntarily provided in connection with financial strategy, education, or consulting services, including financial summaries, documents, or tax-related information relevant to advisory or educational purposes.

NTFS Global does not collect tax return preparation data for new engagements, as tax return preparation and new tax representation services are no longer offered.

Children’s Information

NTFS Global provides financial education for families and caregivers, including programs involving households with children. Any information related to a child is collected only from a parent or legal guardian and only when necessary for service delivery.

Technical & Usage Data

IP address, browser type, device information, and website interaction data collected through cookies or analytics tools.

Communication Records

Emails, messages, phone calls, scheduling requests, and customer service interactions.

Offline Interactions

Information shared during in-person meetings, workshops, speaking engagements, events, or via paper forms.

We do not knowingly collect personal information directly from children under the age of 13 through our website.

3. HOW WE USE YOUR INFORMATION

We use personal information to:

  • Provide Services: Deliver financial strategy, consulting, education, workshops, speaking engagements, digital products, and related offerings

  • Client Communication: Respond to inquiries, schedule sessions, deliver materials, and provide service-related updates

  • Education & Programming: Support financial education for individuals, families, organizations, and program participants

  • Marketing & Engagement: Send newsletters, announcements, and educational content (only where consent has been provided or where legally permitted)

  • Legal & Compliance: Comply with applicable federal and Maryland state laws and regulatory obligations

  • Operations & Improvement: Improve services, internal processes, and website functionality through analytics and feedback

We do not sell or rent personal information to third parties.

4. DATA PRIVACY FOR CHILDREN UNDER 13

NTFS Global may provide educational services that include parents, caregivers, or families with children under 13; however, our website and digital platforms are not intended for use by children.

  • Parental Consent Required: Any information about a child is provided only by a parent or legal guardian

  • No Direct Collection: We do not knowingly collect personal data directly from children under 13

  • Limited Use: Child-related information is used solely for the requested service and is not shared unless legally required

If you believe information about a child under 13 has been collected without parental consent, contact [email protected], and we will take appropriate action.

5. DATA SHARING & THIRD-PARTY DISCLOSURE

We may share personal information in the following limited circumstances:

  • Service Providers: Trusted vendors (e.g., payment processors, scheduling platforms, email services, learning platforms) that support operations

  • Legal Obligations: When required by law, regulation, subpoena, or governmental request

  • Business Changes: In connection with a restructuring, merger, or transfer of assets

  • With Consent: When you explicitly authorize sharing or opt into a third-party service or partnership

All service providers are required to maintain appropriate confidentiality and data security standards.

6. COOKIES & ONLINE TRACKING

We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze site traffic and usage

  • Enhance user experience

You may manage cookie settings through your browser preferences.

7. DATA SECURITY MEASURES

NTFS Global uses reasonable administrative, technical, and physical safeguards to protect personal information, including:

  • Secure Transmission: SSL encryption for online data exchanges

  • Access Controls: Limited access to sensitive information

  • Offline Security: Locked storage for physical records

  • Vendor Oversight: Use of reputable third-party platforms with security standards

No system is entirely secure. Clients are encouraged to use secure methods when sharing sensitive financial or personal information.

8. YOUR RIGHTS & CHOICES

You may:

  • Request access to personal information we hold

  • Request corrections to inaccurate information

  • Opt out of non-essential marketing communications

  • Request deletion of data, subject to legal or operational retention requirements

Requests may be submitted to [email protected].

9. OFFLINE PRIVACY PRACTICES

Information collected through phone calls, in-person meetings, workshops, or paper forms is handled with the same care as digital data.

  • Paper records are securely stored

  • Access is limited to authorized personnel

  • Records are properly destroyed when no longer required

10. THIRD-PARTY LINKS

Our website or materials may contain links to third-party websites. NTFS Global is not responsible for the privacy practices or content of external sites. Users should review third-party policies independently.

11. INTERNATIONAL DATA USE

NTFS Global may serve international clients for financial education, workshops, speaking engagements, and general advisory services.

International users are responsible for compliance with local data protection laws applicable in their jurisdiction.

12. POLICY UPDATES

This Privacy Policy may be updated periodically. Updates will be posted on our website with a revised “Last Updated” date. Continued use of services after changes indicates acceptance.

13. CONTACT INFORMATION

NTFS Global, LLC
DBA: Nel Tax and Financial Solutions

Email: [email protected]
Mailing Address:
5004 Honeygo Center Drive #102-265
Perry Hall, Maryland 21128